Privacy Policy

Summit Spine Centre ("we," "us," or "our") is committed to protecting the privacy of your personal and health information. This policy explains what information we collect, how we use it, and the choices you have. We operate in accordance with Alberta's Personal Information Protection Act (PIPA) and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

We collect personal and health information that is necessary to provide chiropractic care and communicate with you. This includes:

Contact details (name, phone number, email address, mailing address), health history and clinical notes gathered during assessments and treatments, insurance and billing information you provide, appointment records and correspondence with our clinic, and website usage data collected automatically through cookies and analytics tools.

We use your information to provide, coordinate, and follow up on chiropractic care; to process billing and insurance claims; to send appointment reminders and health updates you have consented to receive; to comply with our legal and regulatory obligations as a regulated health profession in Alberta; and to improve our website and services through anonymized analytics data.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Your information is stored in secure, access-controlled systems. Physical records are kept in locked storage accessible only to authorized clinic staff. Digital records are protected by password controls, encryption, and regular security reviews. Staff are trained on privacy obligations and bound by confidentiality agreements.

We share your information only when necessary: with other healthcare providers involved in your care (with your consent), with insurers or third-party payers as required to process claims, with regulatory bodies or law enforcement when required by law, and with trusted service providers (such as our booking system) who are bound by confidentiality agreements and may not use your data for any other purpose.

You have the right to access the personal information we hold about you, request corrections to inaccurate or incomplete information, withdraw consent to certain uses of your information (subject to legal or contractual restrictions), and ask questions about how your information is handled.

To exercise these rights, contact our Privacy Officer at info@summitspine.ca or call 403-948-4440.

Our website uses cookies and Google Analytics to understand how visitors use the site. This data is anonymized and does not identify individual users. You can disable cookies in your browser settings; doing so will not affect your ability to access our services.

We may update this policy from time to time. The most recent version will always be posted on this page with an updated date. Continued use of our services after any changes constitutes acceptance of the revised policy.

For any privacy questions or concerns, please contact:

Summit Spine Centre, Privacy Officer 214 Main St N, Airdrie, AB T4B 0R6 Phone: 403-948-4440 Email: info@summitspine.ca